Backup and Restore / Swap PC

Backup and Restore / Move to a New PC

It is necessary to backup and restore CMM-Manager when porting CMM-Manager to another computer, or re-formatting the original computer CMM-Manager was installed on. This document serves as a guideline on how to backup and restore CMM-Manager, including all configuration and user files.
If you are unsure of any of the steps below or in the linked articles, STOP.  Contact support@qxcmm.com for assistance.  It may be necessary in certain cases to direct you to your servicing dealer for advanced hardware support.
Cloning the hard drive to a new drive on the same, or to a new PC will invalidate a soft lock license.  You must follow the directions below to remove the license before cloning the drive.
1. *Backup the configuration and user files from the original PC/Drive   *do not skip this step!*
  1. Follow the instructions found at: Create a Helpdesk File.
  2. If the CMM-Manager programs and reports are stored locally, backup the appropriate files/directories.
  3. For certain controllers, it is necessary to backup controller related files (See: Backup Controller Related Files).
2. If the software is using a USB Dongle based license

  1. Install any required controller drivers
  2. Run the CMM-Manager installer on your computer.
  3. Follow the onscreen instruction to finish the installation; Restart the computer.
  4. Move the dongle to the new PC.
  5. Go to Step 5.
3. If the software license is a soft lock, and you are transferring the software to a new PC, then follow these steps to: transfer a license to a new PC.
This procedure will not work if you are cloning the drive.  See step 4.

4. If the software license is a soft lock, and you are reformatting or reloading Windows on the existing drive, or cloning the hard drive, then follow these steps to: export and restore a license to an existing PC or cloned drive.
The license must be exported from the old drive before cloning.

5. Restore the system configuration
  1. Launch CMM-Manager
  2. Select from the Ribbon Tab - System | Configuration | Import
    1. The Import Configuration File dialog box is displayed
  3. Select the configuration / .ZIP file that was saved in backup steps, e.g., “My_CMM_1.ZIP”, and click the [Open] button.  A message will be displayed - “Please restart CMM-Manager for the new configuration file to take effect”.
  4. Click the [OK] button.
  5. Restart CMM-Manager.

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