Backup and Restore / Move to a New PC
It is necessary to backup and restore CMM-Manager when porting CMM-Manager to another computer, or re-formatting the original computer CMM-Manager was installed on. This document serves as a guideline on how to backup and restore CMM-Manager, including all configuration and user files.
If you are unsure of any of the steps below or in the linked articles, STOP. Contact support@qxcmm.com for assistance. It may be necessary in certain cases to direct you to your servicing dealer for advanced hardware support.
Cloning the hard drive to a new drive on the same, or to a new PC will invalidate a soft lock license. You must follow the directions below to remove the license before cloning the drive.
1. *Backup the configuration and user files from the original PC/Drive *do not skip this step!*
- Follow the instructions found at: Create a Helpdesk File.
- If the CMM-Manager programs and reports are stored locally, backup the appropriate files/directories.
- For certain controllers, it is necessary to backup controller related files (See: Backup Controller Related Files).
2. If the software is using a USB Dongle based license
- Install any required controller drivers
- Run the CMM-Manager installer on your computer.
- Follow the onscreen instruction to finish the installation; Restart the computer.
- Move the dongle to the new PC.
- Go to Step 5.
3. If the software license is a soft lock, and you are transferring the software to a new PC, then follow these steps to: transfer a license to a new PC.
This procedure will not work if you are cloning the drive. See step 4.
4. If the software license is a soft lock, and you are reformatting or reloading Windows on the existing drive, or cloning the hard drive, then follow these steps to: export and restore a license to an existing PC or cloned drive.
The license must be exported from the old drive before cloning.
5. Restore the system configuration
- Launch CMM-Manager
- Select from the Ribbon Tab - System | Configuration | Import
- The Import Configuration File dialog box is displayed
- Select the configuration / .ZIP file that was saved in backup steps, e.g., “My_CMM_1.ZIP”, and click the [Open] button. A message will be displayed - “Please restart CMM-Manager for the new configuration file to take effect”.
- Click the [OK] button.
- Restart CMM-Manager.
Related Articles
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