Recommended PC Specs / System Requirements
Recommended PC Configuration
* - CMM-Manager will run on Windows 7 and 8.1 however, these versions of Windows are outdated and no longer supported by Microsoft. CMM-Manager will not run on Windows XP.
** - Dual monitors are recommended for vision applications.
Note: Certain HP desktops are known to have unreliable communications via the Mitutoyo ComUC style controllers. We suggest using a Dell workstation in these cases.
System Specific Requirements
PC Slots and Ports
Please review these System Specific Requirements before obtaining a computer. The computer hardware must be appropriate to support any required internal cards, communication ports, or have sufficient USB ports to support any required USB to Device adapters.
Many older controllers used a serial port to communicate with the controller. In some cases, the probe head (PHC9/10) was also controlled by the PC via an RS232/Serial port. The PC will need sufficient serial ports to handle the required number of connections. This is typically 1 or 2, but in the case of older Pantec/Wenzel controllers, it could be as many as 3.
A few controllers utilize GPIB communication for the controller, probe head controller, or both. An appropriate National Instruments GPIB card or USB to GPIB adapter will need to be available.
Many new controllers communicate via an ethernet cable. In these cases, when a connection to the internet or local network is also desired, a 2nd ethernet adapter must be used. This can either be an internal card, or a USB to Ethernet adapter.
A few controllers use a proprietary communication card. The host computer must have available slot(s) to support these cards.
Backup and Restore / Swap PC
It is necessary to backup and restore CMM-Manager when porting CMM-Manager to another computer, or re-formatting the original computer CMM-Manager was installed on. This document serves as a guideline on how to backup and restore CMM-Manager, ...
Transferring a Soft Lock to a Different Computer
Important! Please be sure to Backup existing software before transferring the license. Notes: Once transferred, CMM-Manager will no longer run on the SOURCE computer. If the new PC / hard drive is a ‘clone’ of the original, the license cannot be ...
Excel Image Display Issues
Most issues with incorrect image offsets are fixed in CMM-Manager 2021. However, there can still be issues for some users, and there are some troubleshooting methods described below to help resolve most issues. Issues with the System Clipboard The ...
Troubleshooting - DRO font not loaded correctly
In some instances, it is possible that the correct font is not loaded during installation if: The font is being used by a different application The file was not overwritten at the time of installation The file is corrupted for whatever reason In ...
Possible CMM-Manager Installer Failures and Resolution
On occasion, customers may encounter issues with the installation package not completing as intended. Depending on the circumstances, it is possible that the CMM-Manager application can still be launched and used without realizing any immediate ...