Troubleshooting Newmark Rotary Indexer

Troubleshooting Newmark Rotary Indexer

If your rotary indexer has no encoder, it is possible that the table will rotate a couple of degree and stop irrespective of the requested command. When this happens, follow the instructions listed below to troubleshoot this issue:
  1. Uncheck  the "Encoder" option on the "Newmark Rotary Parameters" dialog
    1. This option can be accessed from the System ribbon bar > Machine Setup > Rotary Table > Driver Configuration.


  2. If the above does not resolve the issue, collect a rotary indexer log and send it to support@qxcmm.com.
    1. To enable logs, select the system pearl > Diagnostics > Log Manager > Check "Enable Logging"

    2. For CMM-Manager versions earlier than 2020:
      1. Exit CMM-Manager first, and create a file "rtlog.txt" in the \ProgramData\Driver folder, and start CMM-Manager.

    • Related Articles

    • Nikon - iNexiv / VMZ-R / VMZ-S (DCC)

      iNexiv Nexiv.cfg (C:\iNEXIV\Init) Hosei.dat (C:\iNEXIV\Init) Quadra.dat (C:\iNEXIV\Init) ITFUSBLIBDLL.dll (C:\Program Files\Nikon\iNEXIVT) Edit Nexiv.cfg to extend Joy-Stick volume limits to allow rack calibration. Modify the following parameter to ...

    • CMM-Manager Licensing Troubleshooting

      First Steps Reboot the computer Try running CMM-Manager by right-click Run as Administrator on the CMM-Manager shortcut Confirm that Sentinel LDK License Service is running From Task Manager> Services Tab look for hasplms.exe | Sentinel LDK License ...

    • Troubleshooting CAD surface picking issues

      Depending on the design of the imported CAD, picking certain surfaces could yield unintended results as described below: Inability to select a specific edge accurately Points vector normal are not consistent across an edge  Points generated from a ...

    • Troubleshooting - DRO font not loaded correctly

      In some instances, it is possible that the correct font is not loaded during installation if: The font is being used by a different application The file was not overwritten at the time of installation The file is corrupted for whatever reason In ...

    • Troubleshooting - JogDisplayCsy error when connecting with Direct 2.0

      Please follow the instructions below to resolve the above titled issue: Close CMM-Manager For customers running CMM-Manager versions older than 2021, proceed to step a through c Download the hotfix here - ...