Troubleshooting - JogDisplayCsy error when connecting with Direct 2.0
Please follow the instructions below to resolve the above titled issue:
- Close CMM-Manager
For customers running CMM-Manager versions older than 2021, proceed to step a through c - Download the hotfix here - https://drive.qxcmm.com/external/5wQObb5hjSc-M2ytf
- Extract the file and copy it to the "C:\Program Files\QxSoft\CMM-Manager 2020\Driver" folder
- Select the option to replace the existing file
- Edit the "C:\ProgramData\QxSoft\CMM-Manager 2020\Driver\IQUCCClient.ini" file in notepad
- Add this line: JOGDISPLAYCSY 0
- Save the file
- Launch CMM-Manager and try to connect.