Troubleshooting - JogDisplayCsy error when connecting with Direct 2.0

Troubleshooting - JogDisplayCsy error when connecting with Direct 2.0

Please follow the instructions below to resolve the above titled issue:
  1. Close CMM-Manager
    For customers running CMM-Manager versions older than 2021, proceed to step a through c
    1. Download the hotfix here - https://drive.qxcmm.com/external/5wQObb5hjSc-M2ytf
    2. Extract the file and copy it to the "C:\Program Files\QxSoft\CMM-Manager 2020\Driver" folder
    3. Select the option to replace the existing file
  2. Edit the "C:\ProgramData\QxSoft\CMM-Manager 2020\Driver\IQUCCClient.ini" file in notepad
  3. Add this line:   JOGDISPLAYCSY  0
  4. Save the file
  5. Launch CMM-Manager and try to connect.

    • Related Articles

    • Renishaw - Setup the UCCserver Client Tool Environment

      You must be running UCC Suite 4.7 or above. UCC T3 (Fusion) and UCC Lite-2 controllers must use UCC suites between 4.7 and 4.8. UCC Suite 4.8 is recommended. UCC2-2 and newer controllers should use UCC suites 5.1 and above. (Due to a Renishaw bug, ...

    • Renishaw - UCC T3 Plus (+) / S3 / T5 / I++ (DCC)

      DCC Models: UCClite, UCClite2, UCC1, UCC2, Fusion, T3, T3+, T5, S3, S3+ UCC Suite From Renishaw here. Due to a change in how UCC Server deals with "blocks" of commands, CMM-Manager (and some other brands of inspection software) will not run properly ...

    • Reconnect Helmel PMAC controller after Windows Update

      Helmel DCC / PMAC controller Error: PMAC Error 999 - General PMAC Error See attached document from Helmel for help reconnecting PMAC controller after Windows Update.  

    • Renishaw - UCC Direct 2.0 (DCC)

      UCC Direct 2.0 supports a wide variety of configurations running on a Renishaw UCC controller with tactile probing. UCC Direct 2.0 uses a sub-set of I++ commands via UCCserver and the ClientTool environment. However, all user interaction is in ...

    • Excel Image Display Issues

      Most issues with incorrect image offsets are fixed in CMM-Manager 2021. However, there can still be issues for some users, and there are some troubleshooting methods described below to help resolve most issues. Issues with the System Clipboard The ...