Troubleshooting - DRO font not loaded correctly

Troubleshooting - DRO font not loaded correctly

In some instances, it is possible that the correct font is not loaded during installation if:
  1. The font is being used by a different application
  2. The file was not overwritten at the time of installation
  3. The file is corrupted for whatever reason
In either of these cases, it is necessary to reboot the system after the installation is complete to release and load the correct font in order to avoid the angle as shown below:

A similar issue can be found in other dialogs such as:
  1. Measurement counter dialogs
  2. Watch window
  3. DMIS measurement counter dialog
  4. SFL DRO
To resolve this issue, perform the following steps:
  1. Reboot the PC and verify if the DRO font is loaded as intended
  2. If the issue persists
    1. Shut down CMM-Manager
    2. Browse to the "C:\Windows\Fonts" folder
    3. Delete the IQDigitalReadOut Regular font
    4. Launch CMM-Manager and verify if the DRO is updated as expected
  3. If the issue persists
    1. Shut down CMM-Manager
    2. Reinstall CMM-Manager 
    3. Reboot the PC
  4. The issue should be resolved at this point.

    • Related Articles

    • Losing CAD model in graphical report - Run Results File

      Possible issue: Any time you save a run file from a program that uses CAD models for graphical reports, those same graphics remain in those run files. However, if a change is made to the run file and saved, the CAD model disappears from the graphical ...
    • CMM-Manager Licensing Troubleshooting

      First Steps Reboot the computer Try running CMM-Manager by right-click Run as Administrator on the CMM-Manager shortcut Confirm that Sentinel LDK License Service is running From Task Manager> Services Tab look for hasplms.exe | Sentinel LDK License ...
    • Troubleshooting Newmark Rotary Indexer

      If your rotary indexer has no encoder, it is possible that the table will rotate a couple of degree and stop irrespective of the requested command. When this happens, follow the instructions listed below to troubleshoot this issue: Uncheck  the ...
    • Troubleshooting CAD surface picking issues

      Depending on the design of the imported CAD, picking certain surfaces could yield unintended results as described below: Inability to select a specific edge accurately Points vector normal are not consistent across an edge  Points generated from a ...
    • Troubleshooting - JogDisplayCsy error when connecting with Direct 2.0

      Please follow the instructions below to resolve the above titled issue: Close CMM-Manager For customers running CMM-Manager versions older than 2021, proceed to step a through c Download the hotfix here - ...