Troubleshooting CAD surface picking issues
Depending on the design of the imported CAD, picking certain surfaces could yield unintended results as described below:
- Inability to select a specific edge accurately
Points vector normal are not consistent across an edge
Points generated from a complex 2D curve have unintended gaps in certain regions
Cannot select certain points/surfaces on CAD
Wrong surface picked (opposite side of part)
Follow the steps below to troubleshoot the issue:
- Browse to the Display ribbon tab
- Select Editor from the CAD group
- Switch to the Surfaces tab
- Click on the Select All button to highlight all surfaces
- Click on the Properties button
- Check the Complex Surfaces option within the Other Properties group
- select the OK button to accept changes
- Re-pick the curve / surface
Losing CAD model in graphical report - Run Results File
Possible issue: Any time you save a run file from a program that uses CAD models for graphical reports, those same graphics remain in those run files. However, if a change is made to the run file and saved, the CAD model disappears from the graphical ...
Excel Image Display Issues
Most issues with incorrect image offsets are fixed in CMM-Manager 2021. However, there can still be issues for some users, and there are some troubleshooting methods described below to help resolve most issues. Issues with the System Clipboard The ...
Possible PDF View/Save issues and resolutions
On more than one occasion, there have been reports of QX PDF Writer (aka NM PDF Writer for versions earlier than CMM-Manager 2020) not working as intended. Below is a list of possible issues and troubleshooting steps to resolve: Issue Troubleshooting ...
Troubleshooting Newmark Rotary Indexer
If your rotary indexer has no encoder, it is possible that the table will rotate a couple of degree and stop irrespective of the requested command. When this happens, follow the instructions listed below to troubleshoot this issue: Uncheck the ...
CMM-Manager Licensing Troubleshooting
First Steps Reboot the computer Try running CMM-Manager by right-click Run as Administrator on the CMM-Manager shortcut Confirm that Sentinel LDK License Service is running From Task Manager> Services Tab look for hasplms.exe | Sentinel LDK License ...