LK Controller issue?

LK Controller issue?

I have this strange issue and I'm wondering if anybody else has seen this.
We have an LK Altera S with SP25 probing, with a joystick/controller like this:

Very randomly and rarely, I will press one of the two "Auto Power Save" buttons in order to manually move the machine, and I will get an error that says the "E-Stop" has been pressed. The control box E-Stop light also shows that it has been triggered. I have to power cycle the control box to get the E-Stop light to clear on the control box and get control back of the machine.

Has anyone else encountered this? Do you think this is a software communication thing? Or more of a hardware issue I should contact LK about?