Hello,

i am seeing an issue that is quite random and curious if anyone else has had issues like this in the past. The machine I am running is a Mitutoyo 1220 with a PH9A probe head.

The issue is for instance when CAD measuring a circle or a cylinder the probe will take points without even touching the feature on the part. It started with some external cylinders I was measuring. I have two lines with 5 points per line. The probe will touch almost all of those points on the part but then randomly it will take a point way off from the feature. So then when CMM manager calculates the Cylinder. It creates the Cylinder. with some weird angle.

Now I am seeing this on a Circle feature. The feature being measured has 5 points to be probed and one or two of the points will just take without touching the part.

Is this a hardware issue or a software issue? Anyone else seen this problem before?